FAQs

  • We accept VISA, MasterCard, AppleCard and MobilePay (Danish residents).

  • All orders are packed and shipped from Copenhagen, Denmark every Tuesday. Delivery times may vary depending on your location. Here are the estimated shipping times:

    Denmark: 1-2 days

    Europe: 3-7 days

    Please note that these are approximate timeframes and actual delivery times may be subject to factors beyond our control, such as customs procedures or unforeseen delays in transit.

  • Yes, we provide order tracking for your convenience. Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. If you have any further questions or need assistance with tracking your order, contact us directly.

  • Our products are crafted with care to meet various dietary needs. We prioritize the exclusion of common allergens such as gluten, dairy, nuts, and soy. Please review the product labels and ingredient lists for specific concerns or allergies.

  • Yes, our products are made with organic ingredients. We prioritize using high-quality, organic ingredients to ensure the best possible product for our customers. We believe in the importance of organic farming practices and their positive impact on both human health and the environment.

  • We understand that sometimes plans change. If you need to cancel or modify your order, please contact us within 4 hours of placing your order. We will do our best to accommodate your request, but please note that order changes or cancellations requested after this time may not be possible due to our efficient processing and shipping procedures.

  • We strive to provide the highest quality products and customer satisfaction is important to us. If you are not completely satisfied with your purchase of our sunflower seed butter, please contact our customer support within 7 days of receiving your order. We may offer a replacement or refund, depending on the circumstances. Please note that for food safety reasons, we cannot accept returns of opened jars.

  • You can reach us through our contact page here.